Madilinks
- Trusted by 500+ clients
Your spa should be booked solid even while you sleep.
A luxury website, an AI receptionist that answers every enquiry in seconds, and 24/7 online booking. One platform that turns quiet weeks into a full calendar.
- Live in 14 days built for you, not by you
- No setup fee · Cancel any time
- 30-day satisfaction guarantee
- Our Clients
Is your spa losing clients without you realising?
Most spas and salons don’t lose clients to competitors. They lose them to silence a message left unanswered while the team is mid treatment.
Missed phone calls
Your team is with a client, so the phone rings out. That caller books somewhere else within minutes.
Slow replies
A DM answered four hours later is usually a booking you've already lost. Speed decides who wins the client.
Empty appointment slots
Every unfilled hour is revenue you can never get back and your rent, stock and staff cost the same.
No-shows
Clients forget. Without a well-timed reminder, your chair sits empty and your therapist stands idle.
Last-minute cancellations
A 9am cancellation for a 2pm treatment should be refilled by lunchtime not written off.
Manual admin
Rebooking, reminders, deposits, consultation forms. Hours a week that could be spent on clients.
Overwhelmed staff
Easy-to-update spots for tune-up specials, maintenance plans, and financing offers no developer needed.
Lost leads after hours
Most beauty enquiries land in the evening exactly when nobody is there to reply.
Clients who never return
Regulars quietly drift away after one missed rebook. Nobody notices until the month is quiet.
Two missed bookings a week at £85 is over £8,800 a year walking straight past your door.
And that’s before the no shows, the unfilled cancellations and the regulars who quietly stopped rebooking.
One Spot that runs your spa 24/7
Every channel your clients use, every task your front desk hates, in one place. It answers, books, reminds, follows up and reactivates while you’re with a client, and while you’re asleep.
AI Chat
Natural, on-brand conversation that sounds like your best receptionist on her best day.
Website Chatbot
Turns browsers into bookings before they click away to compare you with someone else.
Instagram Automation
Answers DMs, story replies and comments where most beauty enquiries actually start.
Facebook Automation
Messenger and page comments handled instantly, including out-of-hours enquiries.
WhatsApp Automation
The channel your clients already live in now answered in seconds, every time.
Call Handling
Missed calls get an instant text back, so a ringing phone never becomes a lost client.
Appointment Booking
End-to-end booking with deposits, durations and the right therapist no back and forth.
Calendar Integration
Syncs with the booking software you already use, so nothing has to change overnight.
Automatic Reminders
SMS and email reminders timed to cut no-shows, with one-tap rescheduling built in.
Review Requests
Asks happy clients for a Google review at the exact moment they're most likely to leave one.
Client Reactivation
Quietly wakes up your lapsed client list with a personal, well-timed invitation back.
Treatment Recommendations
Suggests the right add-on or upgrade naturally, never pushy to lift average spend.
Follow-Ups
Chases enquiries that went quiet and refills slots the moment a cancellation lands.
Knows Your Menu
Trained on your treatments, prices, timings, patch tests and cancellation policy.
Fully Customisable
You approve the tone, the answers and the boundaries. It only ever says what you allow.
Simple Dashboard
See enquiries, bookings and recovered revenue at a glance no spreadsheets required.
30 minutes. We’ll show you your own spa’s site, live.
The team member who never misses a message.
We train it on your treatments, prices, therapists, policies and tone of voice. It answers on your website, Instagram, WhatsApp and Facebook instantly, warmly, and always working towards the booking.
Replies in under 10 seconds at 2am, on Sundays, during your busiest facial.
Quotes prices and recommends treatments based on what the client actually asks for.
Books straight into your calendar takes the deposit, sends the confirmation, sets the reminder.
Knows when to hand over medical questions and complaints route straight to you.
From "just looking" to paid and confirmed in 30 seconds.
No phone tag. No back-and-forth DMs. No third-party booking site taking a cut and burying your brand.
01
She chooses
Treatments presented like a menu at a fine restaurant — duration, price and add-ons made obvious.
02
She picks a time
Live availability by therapist and room. Only real openings show, so double-bookings can't happen.
03
She pays a deposit
Apple Pay, Google Pay or card in two taps. Your no-show rate drops the day this goes live.
04
You just show up
Confirmation, reminders, aftercare and a rebooking prompt all send themselves.
You're not buying a website. You're buying a fuller calendar.
Before Madilinks
Enquiries sit unanswered overnight and go cold
Two hours a day lost to DMs and callbacks
No-shows quietly cost you thousands a year
Clients ask "how much?" instead of booking
Page three on Google for your own treatments
Empty Tuesday afternoons you can't explain
Premium prices undercut by a budget-looking site
She pays a deposit
Every enquiry answered in seconds, day or night
That time back spent on clients, not admin
Deposits held up front no-shows stop hurting
Prices framed as value, so booking feels easy
Found first by people searching in your area
Waitlist and reminders backfill the gaps
A brand that justifies charging what you're worth
From free demo to fully booked in about two weeks.
- Step 01
Your free demo
A 30-minute call. We learn your treatments, your ideal client and what's leaking bookings right now then show you a real mockup of your spa's new site. No pressure, and it's yours to keep either way.
- Day 1 · 20 minutes
- Step 02
We design & build it
Your website, booking system and AI receptionist are built and trained by our team. You get one review round to tweak wording and images that's the only work on your plate.
- Days 2–10
- Step 03
Launch day
We migrate your existing bookings and client list, connect your domain, set up SEO and Analytics, and train your front desk. Nothing breaks, nothing is lost, no downtime.
- Days 11–14
- Step 04
You grow — we keep optimising
Bookings, reminders, follow-ups and reviews run themselves. Each month you get a plain-English report on what's working, and we refine the pages that turn visitors into clients.
- Ongoing
24/7
Enquiries answered, always
6s
Typical first reply
100%
Beauty-focused
14 days
Typical time to go live
Spa websites we've built
What changed for them
“We used to lose every enquiry that came in after 6pm. Now they’re booked and paid for before I even read them. Our Tuesdays are full for the first time in four years.”
+184%
Online bookings
£4.2k
Extra monthly revenue
Sofia Reyes
Owner, Maison Lumière · London
“The AI receptionist handles nine out of ten questions better than I did on a busy day. My front desk finally has time to actually greet people.”
91%
Enquiries auto-handled
−68%
No-shows
Layla Mansour
Director, Alba Wellness · Dubai
“Our old site made us look cheaper than we are. Six weeks after launch we ranked first locally and raised prices 20% — nobody blinked.”
#1
Local Google rank
+312
Consults per year
Dr. Ana Vidal
Founder, Verano Med Spa · Miami
Simple plans that pay for themselves in bookings
Essentials
For a single salon that just needs to stop losing enquiries.
from £297 /month
+ one-off setup from £497
Includes
AI receptionist on one channel of your choice
Booking system integration
Automatic SMS & email reminders
Google review requests
Simple performance dashboard
Email support
Growth
For busy salons and clinics that want the whole client journey handled.
Most popular
from £597 /month
+ one-off setup from £997
Everything in Essentials, plus
All channels — Instagram, Facebook, WhatsApp & website chat
Missed-call text-back
Lapsed-client reactivation campaigns
Treatment upsells & rebooking prompts
Cancellation waitlist auto-fill
Monthly optimisation & reporting
Complete
For multi-room or multi-site businesses that want the website too.
from £1,200 /month
Website build included in setup
Everything in Growth, plus
A new conversion-built website
Google Business Profile setup & optimisation
Multi-location & multi-therapist routing
Custom workflows built to your process
Priority support & named account manager
Quarterly strategy session
Everything you're wondering
How long until my new site is live?
Fourteen days from your demo, in most cases. Larger clinics with multiple locations take three to four weeks. You’ll have a clear launch date before you commit to anything.
Will I lose my existing bookings or client list?
No. Migration is included and handled by us appointments, client records, treatment history and gift card balances all come across. We run the old and new systems side by side until you’re confident, so there’s no downtime and nothing to re-enter.
Does the AI receptionist sound robotic?
It’s trained on your treatments, prices, policies and tone of voice, and most clients don’t realise it isn’t a person. You approve how it speaks before it goes live, and you can read every conversation it has. Anything medical, sensitive or unusual routes straight to you.
Do I have to change my booking software?
Only if you want to. We integrate with the major spa and salon systems, so your team can keep the calendar they already know while the website and AI receptionist feed bookings into it. If your current system is holding you back, we’ll say so and migrate you properly.
What if I'm not technical at all?
Perfect that’s who this is built for. You never touch code, hosting or plugins. Training for you and your team is included, plus short videos for anything you want to change yourself. Most owners only ever update prices and photos, and that takes two minutes.
Do I own my website and my data?
Yes. Your domain, your brand, your client list — always yours. If you ever leave, you take your data and your domain with you. No hostage tactics.
Why monthly instead of one big build fee?
Because a website isn’t a one-time project — it needs hosting, security, updates and ongoing optimisation to keep bringing in bookings. Monthly means no four-figure cheque up front, and it keeps us accountable for results every single month.
Can I cancel?
Any time, with 30 days’ notice. And within your first month you’re covered by the satisfaction guarantee — if it’s not working for you, you get a full refund.
Is the demo really free — and is it a sales pitch?
Free, 20 minutes, and you leave with a real mockup of your spa’s site plus two or three specific fixes you can make whether or not you work with us. If we’re not a fit, we’ll say so on the call.
Let's fill your diary with new clients
Thirty minutes, no cost, no pressure. We’ll show you exactly where your enquiries are leaking and what it would take to plug the gap.
- A clear plan you keep either way
- No jargon, no hard sell
- Built only for spas & salons